{"id":1257,"date":"2017-08-27T15:51:23","date_gmt":"2017-08-27T15:51:23","guid":{"rendered":"http:\/\/caminhando.pt\/?page_id=1257"},"modified":"2026-05-25T15:45:14","modified_gmt":"2026-05-25T14:45:14","slug":"enquadramento-legal","status":"publish","type":"page","link":"https:\/\/caminhando.pt\/en\/enquadramento-legal\/","title":{"rendered":"Legal Framework"},"content":{"rendered":"

<\/i><\/i><\/span>Legal framework - terms and conditions<\/span><\/a><\/h4><\/div>
\n

Licensing<\/strong><\/p>\n

O\u00a0Walking<\/strong>\u00a0is a registered trade mark for the services provided by the company Jos\u00e9 Ant\u00f3nio Bar\u00e3o Machado Rodrigues, N\u00ba Id. Fiscal 196840040, and has No. 533\/2015 in the National Register of Tourist Entertainment Agents and No. 6709 in the National Register of Travel and Tourism Agencies.
\nThe information in this section is intended to regulate the relationship between the\u00a0Walking<\/strong>\u00a0and its clients, who, when contracting our tourist entertainment services, must be aware of and accept these conditions. These general conditions may be supplemented by more detailed or specific ones, even as a result of the updating of certain rules or specific requirements to be observed for the greater convenience and safety of each event.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>The programme of events<\/span><\/a><\/h4><\/div>
\n

Proposals for services to be provided, such as walks, visits, among others, with regard to the description of the event, price, meeting place, among other information, are only valid for each specific activity (taking place on a specific date), as other similar events may take place, but with other conditions. Therefore, the description of each event should always be consulted beforehand on the organisation's website.\u00a0Walking<\/strong>.<\/p>\n

Any changes to what was initially described will always be communicated as soon as possible, and when possible even before the client has registered. We always endeavour, as far as possible, to provide a detailed description of each event, so that all interested parties are properly informed about the characteristics of each activity. The participants in each event proposed by\u00a0Walking<\/strong>\u00a0You should therefore read the programme carefully.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Enrolment in activities<\/span><\/a><\/h4><\/div>
\n

To register for any activity offered by\u00a0Walking<\/strong>\u00a0by filling in the details requested on our Registration \/ Booking form, you are purchasing a service and agreeing to the General and Specific Conditions of the activity.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Payment for activities<\/span><\/a><\/h4><\/div>
\n

After making the necessary enrolment, the customer undertakes to pay Jos\u00e9 Ant\u00f3nio Rodrigues (Walking)<\/strong>\u00a0the value determined for all the services to be provided in the activity\/event in question.<\/p>\n

Payment must always be made in advance by bank transfer to the NIB indicated at the enrolment stage or by MBWAY. Proof of payment should be sent to the following e-mail address inscricoes@caminhando.pt<\/a> until 4.30pm the day before the event takes place. Only this condition guarantees activation of Personal Accident Insurance<\/strong><\/span>.<\/p>\n

Payments for journeys lasting more than 24 hours must be made as follows:<\/p>\n

- Trips in mainland Portugal must be fully paid up to 15 days before the date of the trip.<\/p>\n

- Trips outside mainland Portugal must be fully paid up to 45 days before the trip takes place.<\/p>\n

- Different deadlines may be set depending on each journey<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Cancellation \/ refund \/ other changes \/ unforeseen circumstances \/ cancellation policy<\/span><\/a><\/h4><\/div>
\n

O\u00a0Walking<\/strong>\u00a0will always try to carry out the planned activities, however, as we all know, there are situations to which we may be totally oblivious and which force us to change or even cancel an event. We can assure you of one thing: we will do everything we can to minimise the disruption caused.<\/p>\n

O\u00a0Walking<\/strong> reserves the right to cancel or change the proposed events in situations such as:<\/p>\n

    \n
  1. The minimum safety conditions for the event do not exist;<\/li>\n
  2. In adverse weather conditions;<\/li>\n
  3. Legal conditions that prevent the event from taking place, beyond the control of Caminhando<\/li>\n
  4. Not having the minimum number of participants needed to hold the event;<\/li>\n
  5. Sudden illness or force majeure of any of the monitors assigned to the event<\/li>\n
  6. In the case of events lasting longer than 24 hours (specific to the Travel Agency), as a result of adverse weather conditions or any other occurrences that make it impossible to carry out a particular route or visit, these will be altered or replaced by others, and the client cannot jeopardise the full realisation of the event, as they are the result of force majeure, which is beyond everyone's control.<\/li>\n<\/ol>\n

    In the event of the event not taking place on the scheduled date, the\u00a0Walking<\/strong>\u00a0will reschedule the event for a new date. If the registered client is unable to attend on the new date, they will be given the opportunity to choose another event of equal or greater value.<\/p>\n

    In the case of Boat trips<\/strong>If the event does not take place on the scheduled date, due to adverse weather conditions such as the state of the sea, rain, wind, etc., the client may opt for another event at a later date to be agreed. If it is impossible to repeat the event, the client may use the amount for any other event.<\/p>\n

    For events lasting less than 24 hours<\/strong><\/p>\n

    In the event of a cancellation by the client, they will receive a full refund if they do so up to 72 hours before the start of the event. If the event is \"full\", cancellation will not be possible unless there is an agreement with Caminhando.pt.<\/p>\n

    For events lasting more than 24 hours<\/strong><\/p>\n

    For programmes in mainland Portugal, cancellations requested between 30 days and 15 days before the date of the trip will only be refunded at 25% of the total value of the event. Cancellations less than 15 days before the date of the event do not entitle you to a refund.<\/p>\n

    For programmes outside mainland Portugal amounts paid in advance will not be refunded, unless otherwise agreed with the client<\/strong>. If the programme involves flight tickets, the amounts paid will not be refunded.<\/p>\n

    Prazos de cancelamento para viagens fora de Portugal Continental com bilhetes de avi\u00e3o inclu\u00eddos:<\/p>\n